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Is text message reliable or not?
Text messages (also known as SMS, short message service) and email are both safe, but have limitations to their security and privacy. If confidentiality is critical for your communication, it is best to encrypt your email or use the secure email form on a Web site when available.
Are text messages unprofessional?
Texts are an informal method of communicating, making it more vulnerable to harassment, jokes and comments that cross the line, and other unprofessional conduct. Inappropriate text messages have been the basis for claims of discrimination, retaliation and “textual” harassment.
Which is safer text or WhatsApp?
WhatsApp is still much more secure than regular non-encrypted texting because the messages can’t be read while in transit from phone to phone—if you don’t mind sharing some data with Facebook.
Should you text your customers?
Utilizing texts for customer service is only effective if the service is quick and helpful. One of the benefits of text messaging is the experience for the customer, as it is at their convenience to respond, but businesses should treat these incoming messages with the urgency they would any other communication channel.
Is it OK to text your clients?
Be personal and conversational. While you shouldn’t text your customers the same way you text your friends, it’s okay to bring ‘text slang’ into your conversations. Using emojis are appropriate, as long as they make sense and are used sparingly.
Why is WhatsApp not safe?
WhatsApp chats are protected by end-to-end encryption, which means no one can see your messages except the people you share them with. The instant messaging platform has alleged that tracing private messages would break end-to-end encryption and violate the citizens’ right to privacy.
What happens if I turn off MMS messaging?
When this option is turned off, your phone will stop downloading MMS messages automatically. When you receive an MMS, you can still manually open it and download its contents. You can also delete the message without downloading the contents.
Do you need permission to text customers?
1. Telephone Consumer Protection Act (TCPA) Under the TCPA, businesses may not send messages to consumers without their consent. Even if an individual provides their phone number or has a long-standing relationship with the business, the company cannot text the individual if they have not granted written consent.